Mike's Quality Painting

The Situation

Mike’s Quality Painting has been voted the best painting contractor in Albuquerque, New Mexico. With its reputation for high-quality work, a great team and being the best in the business, Mike’s Quality Painting values staying up-to-date with the best tools for their business. In 2017, after 7 years in business, Mike’s Quality Painting decided to use PaintScout for their sales team to continue growing and fix the problems they experienced with the previous software. Here are the 3 fundamental needs they were able to address:

1. Continuous uptime

Before PaintScout, their old software was a bit of a headache—crashing unexpectedly and leaving them without access during estimates. Since making the switch, Mike’s Quality Painting now enjoys 100% uptime—whether they’re connected to the internet or not—giving them the confidence at estimate appointments, and allowing them to focus on building client relationships.

2. Easy to learn and train

Training staff on new software can be a real money and time drain. Miriam Freeman (Owner, Sales/Marketing and Office Manager) knows this struggle all too well. With PaintScout, the impact on their sales process has been massive. Miriam attests, “it is easier to train a new salesperson who knows nothing about painting and have them be accurate! They also easily appear professional when selling to a customer and are able to close the deal right on-the-spot!” (Bonus!)

3. Software built for painting contractors

Accurately estimating a paint job’s cost and profitability can be tricky. Mike’s Quality Painting faced this challenge head-on with their old software, leading to inconsistent results. Now with PaintScout, this has all changed. Miriam says that the most significant improvement to their business since using PaintScout is creating more detailed and accurate estimates. She says their estimates aren’t really ‘estimates’ anymore since they can be so accurate. “[Our Estimates are] more accurate because [they] have production rates and good details [within the estimates] that we can trust.”