Help Center

Get help with your PaintScout account.

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Support Articles

Get step-by-step instructions on using specific features in our documentation.

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Video Tutorials

Watch on-demand walkthroughs which help you get the most out of your account.

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Webinars

See upcoming live-webinars, and watch past recordings.

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What's New

Get updates on the latest features and releases in PaintScout.

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PaintScout Guides

Read long-form guides utilizing the industry expertise of the PaintScout crew.

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Community

Connect with other PaintScout users in our official Facebook Group.

Join the Group
 
 

Podcast

Listen to the Price. Sell. Paint. podcast.

Jon Bryant & Michael Murray use their combined 30+ years of experience in the painting industry to dig deep into finding the tools, tactics, and tricks to help you succeed.

45 episodes and counting
30+ combined years of painting industry experience
Features top painting-industry experts and leaders
See Episodes
 
 

Success Packages

Want extra help getting set up?

Every PaintScout account includes free onboarding—but if you want to move faster, delegate setup, or get expert-built templates and automation, our Success Packages have you covered.

 
 

$999

Plus

Get up and running faster — with expert help on the essentials.

Includes:
Production Rates Setup
Contacts & Products Import
Products Assignment
Two 1-Hour Training Sessions
Get Started
 
 

$1,499

Pro

Take setup off your plate with full support for your core workflows.

Includes:
Production Rates Setup
Contacts & Products Import
Products Assignment
Two 1-Hour Training Sessions
One Presentation Build-Out
Account Settings & Estimate Types
Get Started
 
 

$1,999

Premium

Done-for-you onboarding. Fully customized. Zero guesswork.

Includes:
Production Rates Setup
Contacts & Products Import
Products Assignment
Three 1-Hour Training Sessions
Three Presentation Build-Out
Account Settings & Estimate Types
Email Templates
Estimate Templates
Customized Auto Follow-Ups
Get Started
 
 

FAQs

Have questions?

Here are some of the questions we get asked the most often. Don't see what you're looking for here—reach out to support.

Contact Support

 How do I find answers to specific questions?

Use the search bar at the top of the Support Articles page to ask your specific question, and filter through our various articles.

What if I can’t find the answers I need?

You can either get input from the PaintScout Community, by posting in our official Facebook Group, or you can get in touch with our Customer Support Team.

Do I need a Success Package?

If you’re feeling overwhelmed about getting things going, a Success Package can really help! We’ll take care of the heavy lift at the start - and you’ve got options for the level of help you’d like.

What if I need help after we’re set up?

Our Customer Support team offers a live chat and email support available Monday-Friday. We’ll be there for you along the way!

Ready to get started?

We’d love to give you a live, detailed rundown of PaintScout 1:1 with one of our Client Success Coaches.

Book a Demo
See Pricing