Contact Support
We’re here to help.
Need help, have questions or looking for more information? Message us here and we’ll follow-up with you as soon as possible. For more resources, please visit our help center.
FAQs
Have questions?
Here are some of the questions we get asked the most often. Don't see what you're looking for here—reach out to support.
What are your support hours?
Our support team is available Monday through Friday, 9 AM – 5 PM (local time zones may vary). If you reach out after hours, we’ll respond as soon as possible the next business day.
Is there a live chat option?
Yes! Use the chat bubble in the bottom right corner of PaintScout to message us directly.
How long does it usually take to get a response?
Most chat and email requests are answered within a few hours during business hours. For more complex issues, we’ll keep you updated on the timeline and next step
Can my team members reach out directly?
Absolutely. Anyone on your team can contact support, whether it’s for a quick question or technical assistance.
Ready to get started?
We’d love to give you a live, detailed rundown of PaintScout 1:1 with one of our Client Success Coaches.
